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FAQ

ABOUT US

WAGYUMAN offers premium quality Japanese Wagyu Beef and Sushi Grade Tuna, imported directly from Japan. We're the largest Japanese Wagyu Beef importer and only company who imports whole cattle and butchers them at own facility. Read More

Absolutely! We are tirelessly committed to providing a safe and secure online shopping experience so that you can shop with confidence. 

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Privacy Policy

SHIPPING & DELIVERY

If you do not receive your products within the estimated delivery time, please drop us an email and we will investigate the matter immediately. For more information on Refund Policy, click here.

ORDER AND REFUND

Since the shipping of our products is inherently time sensitive, we do not accept returns to our fulfillment center.  If you received a product that did not live up to our WAGYUMAN commitment, our customer service representatives will work with you to create a fair outcome. Read More

PAYMENT INFORMATION

Yes! We understand your personal security and safety is of paramount importance. As affiliates of Amazon Pay and Shopify Payments, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorized access.

Currently, we accept Amazon Pay and Credit/Debit card payment through Shopify Payments for all orders.

Please send us an email and we will respond to you within 24 hours. 

Thank you for shopping with us!

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